This can be resolved by using Yeastar’s DNIS (Dialed Number Identification Service) feature1. Go to SIP Trunk configuration, enable DNIS, and give a name that you want to call you DID number. 2. Go to Settings => General => SIP => Advanced, change Get DID from to “To” (Default is ‘invite’, […]
How to change the incoming caller ID (Example remove 65 in front)
The company wants all Singapore numbers to be displayed as a local number without the Singapore country code (65) that is received through the SIP trunk. For example, the company wants to display number 66816640 instead of 6566816640 In this case, you can configure Adapt Caller ID on SIP trunk, […]
Contacts management
Yeastar has made it far easier for SMEs to organize contacts efficiently and unify communications in one platform, freeing you from integration troubles. The following table shows the maximum number of contacts supported on the PBX. (There is no way to add more as of Mar 2020) Contacts type Maximum […]
Dealing with multiple DID numbers
You do NOT have to purchase a SIP trunk for each DID number you have, in fact, you can have multiple DID numbers (Can be from different countries) and use them all under one SIP trunk. You just have to purchase the numbers from our number partner Hoiio, provision all […]
Using an alternative SMTP to send user welcome, password, voicemail alert email
There are chances that you may not like the system email to be sent out from our email address. Don’t worry, you can use your own email provider. You can do so by configuration the SMTP service here: However, you need to find out your SMTP server settings from your […]
Calculate recording storage space and fees (2 SGD/Month for 500 min)
Every 500 minutes of conversation recording space is chargeable at 2 SGD/month. (Please take note that once you purchase additional recording storage, this storage can NOT be downgraded).To add/upgrade your conversation recording space, kindly email sales@yeastar.sg with your requirement, we will reply to you with a quotation first, you can do your […]
SIP Trunk Provider: Twilio
Yeastar Cloud PBX is compatible with any Internet SIP trunk, and there are many options both locally and internationally to choose from. Consider Twilio, a well-known SIP trunk provider, if you require foreign DID options, and don’t mind using with a L3 Singapore DID. Introduction: More than 2 million developers […]
Provision W60B and W56H with Yeastar Cloud PBX (With Firmware update)
The IP Phone hardware used is described here. 1. Assemble every handset’s battery and charger, and power on the DECT base, also connect the base DECT to the network. Next, locate the DECT IP address from the 1st handset (Which comes together with the W60B set), from the handset, press […]
SIP Trunk Provider: MyRepublic
Thinking of getting multiple DID numbers? Consider MyReupblic’s Subscription Plans*. SIP Trunking Plans (includes 1 DDI) 24m MRC 36m MRC SIP 5 Channels SGD 40 SGD 37.50 SIP 10 Channels SGD 80 SGD 75 SIP 20 Channels SGD 160 SGD 150 Add-On a block of 10 DDI @ $10 per […]
How to show the original caller’s number for forwarded calls
There are chances that you want to do call forwarding from your Yeastar Cloud PBX to a mobile number (Or any external number), and you will want to ask: “What’s the caller ID display when I receive a forwarded call?” By default, the caller ID display for forwarded calls is […]