You can upload your audio file to the PBX, the audio file should meet the following requirements. Option Requirement File Format WAV wav gsm filesPCM 8kHz, 16bit, 128Kb/s, Monoalaw (g.711a), 8kHz, 8bit, 64Kb/s, Monoulaw (g.711u) 8kHz, 8bit, 64Kb/s, Monogsm 6.10 8kHz, 13Kb/s, Mono File Name Should NOT contain special characters. […]
Yeastar Technical Support Procedures
1. Products Covered: Yeastar Cloud PBX that purchased from us. 2. Targetted Audience: Our technical support is offered to the Yeastar Cloud PBX administrators only. We do NOT entertain individual end-users on your server. If you are an end-user, please look for your server admin for support. 3. Method of support: Self-service: Before […]
Troubleshooting guide
With traditional IP-PBX, your IP-PBX will be using an internal IP address assigned by your in-house router, in order to connect it from outside, usually, you’ve to configure DDNS, port forward, firewall etc. In comparison, Yeastar Cloud PBX uses the public IP addresses to enable you to connect from anywhere without […]
What should I try when my Linkus/IP phone are having problem register?
Compared with traditional on-premise IPPBX and other cloud PBX brands, Yeastar Cloud PBX has fewer issues with firewalls but it doesn’t mean zero issues. When you do experience a connection/registration issue, you may follow the below instructions to resolve it: 1. Verify with 4G/5G connection. You may first attempt to […]
Cloud PBX user guide (Unofficial)
Your server administrator will send each user a user welcome email. It gives all the details for the user’s initial setup and consists of other information like this: User details (Extension number, username, password) Yeastar Cloud PBX Login URL A QR code to login to your Linkus Mobile client. A […]
Information for new Yeastar Cloud PBX user
Here is a list of useful information for new Yeastar Cloud PBX users: Linkus User guide: Linkus Desktop Client Guide (yeastar.com)Yeastar Cloud PBX user guide: Cloud PBX user guide (Unofficial) (yeastar.sg)Linkus download: Linkus Download and Documents – Linkus Download and Documents Other information:The user welcome email is sent by your admin, and the […]
Information for new Yeastar Cloud PBX admin
Thanks for purchase our services. We’ve sent you a system-generated email for the system administrator, please follow the instruction to activate Yeastar Cloud PBX and set up your password. Kindly note that you will be the only administrator for your own Yeastar Cloud PBX, we don’t have access to your server. Initial […]
Yeastar Cloud PBX solution overview
Yeastar Cloud PBX is a fully-featured cloud-based phone system ideally suited for SMBs. Besides efficient call communication, rich telephony features, desktop softphone, BYOD mobility, IM, presence, unified messaging and CRM integration are all at your disposal. With 100% hosted deployment, there is no upfront hardware cost and the in-house management […]
Where to get a Linkus trial?
What is Linkus: Linkus is a unified communications app for Windows desktop, Mac desktop, iPhone, and Android phones. Designed for Yeastar Cloud PBX and S-Series VoIP PBX, it transforms your desktop and mobile phone into a fully-featured office extension, provides convenient call experience and offers powerful collaboration features like presence, instant […]
Hoiio: DID Subscription Rates
Variant Name Activation Fee Subscription(1 month) Subscription (1 year) Australia – Adelaide 1.71 5 60 Australia – Adelaide 0 5 60 Australia – Brisbane 1.71 5 60 Australia – Canberra 1.71 5 60 Australia – Melbourne 1.71 5 60 Australia – Perth 1.71 5 60 Australia – Sydney 1.71 5 60 Australia – Toll-Free 97.68 12 144 Austria 1.2 10 120 Brazil – Sao Paulo 3.17 10 120 Cambodia – Phnom Penh 0.6 155 1860 Canada – Alberta 0.6 […]